FREQUENTLY ASKED QUESTIONS

1.Are Grow Gorgeous products vegan?

There is milk protein from animal source present in Grow Gorgeous Hair Density Shampoo Intense and Hyaluronic Density Conditioner Intense. All other Grow Gorgeous products in the range are vegan and do not contain any ingredients derived from animals.

2. Is the Grow Gorgeous range gluten free?

All GG products except for the Full Bodied Volumising Leave-in Conditioner and Cleansing Conditioner are gluten free.

3. Are Grow Gorgeous products tested on animals?

At Grow Gorgeous we do not test our products on animals. We are a cruelty free brand.

4. Do Grow Gorgeous products contain ingredients derived from bees?

There are no ingredients derived from bees in Grow Gorgeous products.

5. Can men use Grow Gorgeous?

The majority of our product range will work effectively on your hair, regardless of your gender. For example, our Cleansing Conditioners, Masques, Hair Density Shampoo, Hyaluronic Conditioner and End Split Ends Serum are great for both genders.

In terms of Hair Growth Serum and the Hair Growth Serum Intense, it must be taken into account that both the hair growth patterns and attributes of the scalp e.g. thickness are different for men and women. So whilst the serums will assist men in increasing the thickness of their hair, it is unlikely to cause more hairs to grow so will not stop concerns such as male pattern baldness. 

6. What is the fragrance used in Grow Gorgeous? How do the products smell?

Most of our Grow Gorgeous products are fragranced with our signature scent. It’s a long lasting fragrance with citrus top notes of orange blossom and a hint of green fruit and vanilla, leading to intense woody, amber and sandalwood notes, layered with delicate florals, warm spice and musk.

The Overnight to Gorgeous hair mask has our special lullaby aroma of mountain woods to help you relax before bed. Back into the Roots is a
fresh scent with rosemary, peppermint, spearmint, floral citrus and green herbal notes.

7. Are Grow Gorgeous products safe to use when pregnant or breastfeeding?

As part of the new product development process all Grow Gorgeous products go through a risk assessment process to ensure products are
safe for their intended use. Whilst there should be no reason why our formulations are not suitable for use during pregnancy, changes in your body including hormone levels can sometimes impact your sensitivity to substances that 99.9% of the times are perfectly OK. If you are at all unsure about any cosmetic and its use during pregnancy we recommend consulting with your doctor or physician.

8. My Cleansing Conditioner doesn’t seem to be full, why?

During the manufacturing process you can rest assured that the fill level is 190ml of product. We have a quality team to ensure you are never under sold and receive the correct amount of product. Some space is required after filling to ensure the product isn’t damaged on its journey to
you and to prevent any product from bursting out under pressure.

9. Can I use the serums on my eyebrows and eyelashes?

We do not recommend using the serum on eyelashes or eyebrows. We only advise using our Hair Growth Serum and Hair Growth Serum Intense as directed on the packaging, to your scalp.

10. Can I use the range on coloured hair? Will it affect my hair colour?

You can use our products on coloured hair. In fact, our Cleansing Conditioner Colour Protect will nurture your coloured hair and
assists in the prevention of colour fading. The Cleansing Conditioner Brunette Prismatic and Cleansing Conditioner Blonde Prismatic are infused with metal-derived prisms to enhance your hair’s reflective properties to give your hair more shine and optimise your colour, whether natural or dyed.

11. Is the Hair Growth Serum suitable for use whilst receiving chemotherapy or other medical treatment?

We haven’t done any testing to confirm if this product would be suitable for use during chemotherapy and other medical treatments. Treatment, such as chemotherapy can affect the skin’s sensitivity and can have lots of other side effects too, so we advise to speak with your Doctor/Physician before you use Grow Gorgeous products.

12. Are the oils in Grow Gorgeous sustainably sourced?

We understand the importance of sourcing our ingredients safely and ethically. That is why we work with a number of well-respected raw
material suppliers to ensure our ingredients are sourced respecting the surrounding environment.

13. Do Grow Gorgeous products expire?

Grow Gorgeous products have a shelf-life of 30 months unopened. The Period After Opening Symbol (PAO) displayed on packaging
identifies the useful lifetime of the product after it has been opened. The PAO is always accompanied by the lifespan of the product in months (number of months followed by “M”) – which can appear either on or next to the open jar symbol.

14. What is the difference between the Hair Growth Serum and the Hair Growth Serum Intense?

If you simply want thicker, fuller hair you should choose the regular serum. If want an extra boost, choose the serum intense.

Hair Growth Serum: For those whose hair is already pretty fabulous but could do with a boost to thickness and overall health.

Hair Growth Serum Intense: If you’re struggling with hair that looks thin and flat, our Hair Growth Serum Intense has been expertly formulated to combat these concerns.

15. Should I use the Hair Growth Serum or Back into the roots Masque, can I use both or should I use one or the other?

Our products are designed to complement each other. A serum and a masque make a perfect partnership. The Hair Growth Serum is meant for
everyday use and works over time, whilst the Back into the Roots Masques offers a quick 10 minutes of scalp stimulation, which you would probably use once or twice a week.

That said, we wouldn’t necessarily recommend using two Cleansing Conditioners together, or both of the Hair Growth Serums together.

16. When should I apply my Hair Growth Serum?

Use growth serum daily, morning (it’s non greasy!) or night. Apply 20 drops across the scalp & massage into the roots. Work the excess
through the lengths of your hair. The serum can be used on dry or towel-dried hair.

17. What is a cleansing conditioner & why should we use it instead of a traditional shampoo & conditioner duo?

Unlike our Cleansing Conditioners, many traditional products can strip your hair of its natural oils. Our Cleansing Conditioners combine
foamless cleansing with deep conditioning to revitalise hair & rebalance your scalp in just 1 step, so just to be clear, you do not need to use Shampoo with your Cleansing Conditioner.

18. Are Grow Gorgeous products sold in China?

We ship customer orders to China for our customers who order through cn.growgorgeous.com, growgorgeous.com or growgorgeous.co.uk but we have no direct/official retailers in China.

19. If the Hair Growth Serums freeze are they still useable?

If your Hair Serum freezes, simply let it warm up and then use as normal. The efficacy, viscosity and texture will not have been affected.

20. My Hair Growth Serum Intense appears to be a slightly different colour to when I ordered it before. Is this ok?

Colour variation commonly occurs with many natural products. This is a result of the natural variation of the ingredients from which these products are composed. Due to the high natural content of the Grow Gorgeous Hair Growth Serum Intense, you may also notice a slight variation in colour with this product. Despite this, all serums have the same texture, scent and most importantly efficacy.

21. My serum smells very slightly different to before, is this ok?

While every bottle of our Serums contain the Grow Gorgeous signature fragrance, minor variations in product odour may occur due to slight variations in odour of our natural ingredients.